FAQ

Have any questions? Contact us at (831) 235-6073 or browse through our
frequently asked questions.

The owners themselves will drive to you, inspect the vehicle, take it for a quick drive and scan the OBDII for any current or pending codes.

At this point, assuming everything is as expected, the deal is struck!

DMV paperwork including (Bill of Sale, Odometer disclosure, DMV 262 forms) release of liability, payoff forms (if any) and title paperwork will be completed. 

Payment will be made at this time with your preferred method. 

The reason we ask for the VIN of your vehicle is to check the vehicle’s history. We will pull a carfax and DMV report to verify the vehicle’s service, accident, and ownership history.

We need to verify your information against the information on the registration. We will also retain a copy of your driver’s license for our records.

There are multiple reasons for this.

  1. For verification that you do have the title in hand and the person on the title is you.
  2. If name on title and driver’s license are not exactly the same, we need additional paperwork. Sometimes a middle name or initial will create the need for a name statement.
  3. We need to verify the information of title matches the current DMV title information. 

Some lease companies do not allow for dealer payoff however, there are many that do please contact us for more information.

We pride ourselves on being straightforward, honest and transparent with our offers.

Offers are contingent on accurate information provided. 

Our offers are good for 48 hours.

If we discover damages that were undisclosed or if we discover issues with odometer readings and/or there is an issue with the title paperwork, we will either renegotiate or cancel the offer.

Yes, we will buy cars with damage or that need reconditioning.

Absolutely, we will e-file the release of liability on the spot.

We will purchase your vehicle whether it is paid for or not if it is positive equity we will pay you the difference if it is negative equity you will have to pay us the difference in cash or cashier’s check prior to us paying off your vehicle.

Yes, we can, we are experts at filling out the paperwork needed to complete the transaction.

Yes, we are able to help you through this delicate process.